Privacy Policy

Thank you for choosing Morocco Agogo Tours (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.moroccoagogotours.com (the “Website”) or interact with our services (collectively, the “Services”). If you have any questions or concerns about our practices, please get in touch with us using the details below.

Morocco Agogo Tours is a registered Moroccan travel agency specializing in private and small‑group tours throughout Morocco. Our principal place of business is Ksar Merzouga, Taouz, Rissani, Morocco.

• browse or use the Website;
• make an enquiry, reservation, or purchase through any channel (e.g., email, WhatsApp, social media, phone);
• subscribe to newsletters or marketing communications; or
• engage with us in any other way that links to this policy.

Sensitive Data

We do not intentionally collect sensitive personal data (e.g., health information) unless you voluntarily provide it so we can accommodate dietary, mobility, or medical needs.

1. Provide and manage tours & services – process inquiries, create itineraries, manage reservations, and deliver customer support.
2. Process payments via trusted third-party processors, such as PayPal.
3. Communicate with you – confirmations, itinerary updates, responses to questions, and logistical notices.
4. Improve our website and services by monitoring usage, troubleshooting, performing data analysis, developing new features, and enhancing the user experience.
5. Send marketing (with consent) – newsletters, special offers, and travel tips. You may opt out at any time.
6. Comply with legal obligations – tax, accounting, and regulatory requirements.

1. Contract – processing necessary to perform a contract or to take steps at your request before entering a contract.
2. Legitimate interests – e.g., Website security, fraud prevention, direct marketing to past customers (balanced against your rights).
3. Consent – for optional marketing emails and non‑essential cookies.
4. Legal obligation – when we are required by Moroccan or other applicable law to keep records.

• remember preferences (e.g., currency, language);
• understand Website traffic and performance (Google Analytics);
• measure the effectiveness of marketing campaigns.

You can control cookies through your browser settings and may disable non‑essential cookies via our cookie banner. Blocking cookies may impact some Website features.

• Service providers – trusted partners who help us operate (e.g., payment gateways, web hosting, email providers) and agree to keep data confidential.
• Local partners – hotels, riads, transport providers, and guides, only to fulfil your booking.
• Legal authorities – when required to comply with the law, court order, or to protect our rights, users, or property.

As we operate in Morocco and serve customers worldwide, your information may be transferred and stored outside your country of residence. We take appropriate safeguards—such as Standard Contractual Clauses—to protect personal data transferred from the European Economic Area (EEA) and the United Kingdom (UK).

• Booking records: 10 years (Moroccan tax law)
• Marketing data: until you withdraw consent or unsubscribe
• Analytics data: 26 months (Google Analytics default)

We implement technical and organisational measures such as HTTPS encryption, TLS‑secured email, access controls, password policies, and personnel training. While we strive to protect your data, no method of transmission is completely secure; you provide information at your own risk.

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion or restriction of processing;
• object to processing based on legitimate interests or direct marketing;
• withdraw consent at any time (without affecting prior processing);
• data portability, and
• complain with a supervisory authority.

Contact us to exercise these rights.

Our Website moroccoagogotours.com may contain links to external sites (e.g., airlines, hotels) not operated by us. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.

We reserve the right to update this Policy from time to time. The “Last Updated” date at the top indicates when changes take effect. Material changes will be highlighted on the Website or sent via email where appropriate.

If you have questions or concerns or wish to exercise your privacy rights, please contact
Morocco Agogo Tours
Ksar Merzouga, Taouz, Rissani, Morocco
Email: info@moroccoagogotours.com
Phone/WhatsApp: +212 6 69 00 98 62

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you disagree, please refrain from using the Website. For our terms governing website use, intellectual property, and liability, please see our separate Terms of Service page.